Last Updated: 22 September 2026
At Farina Pizzas, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order online, purchase our products in-store, or interact with us.
Farina Pizzas operates in Australia and provides pizzas and other food items through online and offline sales channels.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
1. About Farina Pizzas
Farina Pizzas is a food business operating in Wanneroo, Western Australia, offering pizzas and other food products for customers ordering online and visiting our physical location.
Business Details:
- Business Name: Farina Pizzas
- Website: https://farinapizzas.com.au/
- Address: 40c Wanneroo Central, 950 Wanneroo Road, Wanneroo WA 6065, Australia
- Phone: +61 434 480 257
For privacy-related enquiries, you can contact us using the phone number above or through the contact details available on our website.
2. Information We Collect
We may collect personal information that you provide directly to us when using our website, placing an order, contacting us, or visiting our store.
The types of information we may collect include:
2.1 Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing details, where applicable
- Order history and purchase details
- Information you provide when contacting customer support
We only collect information that is reasonably necessary for the relevant business purpose or as otherwise permitted by applicable law.
2.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, depending on the technologies and services we use.
This may include:
- IP address
- Browser type and device information
- Website pages visited
- Date and time of visits
- General website usage information
- Referral sources and interaction data
This information may help us understand website performance, improve our services, and provide a better customer experience.
3. How We Collect Your Information
We may collect information through the following channels:
- Online orders: When you place an order for pizzas or other food items through our website.
- In-store purchases: When you purchase products directly from our physical location.
- Contact forms: When you send an enquiry or request through our website.
- Phone communication: When you contact us regarding orders, services, or other enquiries.
- Marketing subscriptions: When you voluntarily subscribe to promotional emails, offers, or updates.
- Website technologies: Through cookies and similar technologies, where used and permitted.
We aim to collect personal information transparently and in accordance with applicable privacy requirements.
4. How We Use Your Information
Farina Pizzas may use the information we collect for the following purposes:
- To process and fulfil your food orders.
- To arrange order collection or delivery, where available.
- To communicate with you regarding your order.
- To respond to enquiries, feedback, and customer support requests.
- To process payments through our payment service providers.
- To manage transactions and maintain business records.
- To improve our website, products, and customer service.
- To send promotional offers, updates, or marketing communications where permitted and, where required, with your consent.
- To detect and prevent fraudulent, unlawful, or unauthorised activity.
- To comply with legal and regulatory obligations.
We will not use your personal information for purposes that are incompatible with the purposes explained in this policy unless permitted or required by applicable law.
5. Online Food Orders
When you place an order through our website, we may collect information needed to process and fulfil that order.
This may include:
- Customer name
- Contact phone number
- Email address
- Order details
- Collection or delivery information
- Payment-related transaction information
Your information may be shared with relevant service providers where necessary to process the order, complete payment, arrange delivery, or provide related services.
Please note: The specific information collected depends on the ordering system and services available on our website.
6. Payment Information
Payments made through our website may be processed by third-party payment providers.
Farina Pizzas may receive limited payment-related information, such as transaction confirmation, payment status, or relevant transaction references. Where payment processing is handled by a third-party provider, that provider may collect and process payment information in accordance with its own privacy policy.
We do not intend to store complete payment card details on our own systems unless this is specifically required, appropriately managed, and permitted by applicable requirements.
Customers should review the privacy terms of the relevant payment provider where applicable.
7. Sharing of Personal Information
We may disclose personal information to third parties when reasonably necessary for our business operations, including:
- Online ordering and website service providers.
- Payment processing providers.
- Delivery partners or logistics providers, where applicable.
- Website hosting and technical service providers.
- Website analytics and marketing service providers.
- Professional advisers, where necessary.
- Government authorities or other parties where required or authorised by law.
We do not sell your personal information for money as a general business practice.
We take reasonable steps to ensure that third-party service providers handle personal information appropriately and in accordance with applicable obligations.
8. Overseas Disclosure of Personal Information
Some third-party service providers used by Farina Pizzas may operate in Australia or overseas.
Depending on the services and providers we use, your personal information may be disclosed to or processed by recipients located outside Australia.
Where applicable, we will take reasonable steps to address relevant privacy obligations concerning overseas disclosures.
Business owner action required: Confirm the actual countries in which your hosting provider, payment processor, ordering platform, email provider, analytics tools, and other relevant service providers operate. Update this section with specific countries where practicable.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyse website traffic, and assist with marketing activities.
Cookies are small files that may be stored on your device when you visit a website.
We may use cookies for purposes such as:
- Remembering website preferences.
- Supporting online ordering functionality.
- Understanding website traffic and performance.
- Improving website navigation and functionality.
- Measuring the effectiveness of advertising campaigns, where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features, including ordering services.
The cookies and tracking technologies used by our website depend on the services and integrations currently installed.
10. Marketing Communications
Where permitted by applicable law, Farina Pizzas may send marketing communications about our products, special offers, promotions, or other updates.
You may opt out of promotional communications by:
- Following the unsubscribe instructions included in marketing emails.
- Contacting us using the details provided in this Privacy Policy.
- Using any available marketing preference controls.
Opting out of marketing communications will not necessarily prevent us from sending essential communications relating to your orders, transactions, or customer service enquiries.
We will comply with applicable requirements concerning marketing communications, including relevant consent and unsubscribe obligations.
11. Data Security
Farina Pizzas takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.
Depending on the nature of the information and the systems we use, security measures may include:
- Access controls.
- Secure website connections, where supported.
- Limiting access to personal information to authorised persons.
- Using reputable third-party service providers.
- Maintaining appropriate business and technical safeguards.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
If we become aware of a data security incident, we will take appropriate steps to assess and respond to it in accordance with applicable legal requirements.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, business administration, legal compliance, dispute resolution, and recordkeeping.
The length of time information is retained depends on:
- The type of information.
- The purpose for which it was collected.
- Applicable legal and regulatory requirements.
- Business and accounting recordkeeping obligations.
- Whether the information is needed to resolve a dispute or enforce an agreement.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or de-identify it, subject to applicable legal obligations and technical limitations.
13. Accessing and Correcting Your Personal Information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, please contact Farina Pizzas using the details provided below.
We will handle requests in accordance with applicable privacy laws. We may need to verify your identity before responding to an access or correction request.
In certain circumstances, we may be permitted or required to refuse access or correction. If this occurs, we will provide an explanation where required by law.
14. Privacy Complaints
If you believe that Farina Pizzas has mishandled your personal information or breached applicable privacy obligations, we encourage you to contact us first so that we can review and address your concern.
To submit a privacy complaint, please contact:
Farina Pizzas
- Address: 40c Wanneroo Central, 950 Wanneroo Road, Wanneroo WA 6065, Australia
- Phone: +61 434 480 257
- Email: [Insert Privacy Contact Email]
Please provide relevant details about your concern, including any information that may help us investigate the issue.
We will review and respond to complaints within a reasonable period, in accordance with applicable requirements.
If your complaint is not resolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC) or another relevant regulator, depending on the applicable law and circumstances.
Website: https://www.oaic.gov.au/
15. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent or legal authority where required.
We encourage parents and guardians to supervise children’s use of online services.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can assess the situation and take appropriate steps.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms, including payment services, delivery services, social media platforms, or other external websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing personal information or using their services.
17. Changes to This Privacy Policy
Farina Pizzas may update or amend this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we manage personal information.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Farina Pizzas handles your personal information, please contact us.